I purchased yalls program. Going through the modules a second time. I have to focus on using Twitter platform not FakeBook who doesn’t like my business apparently. Wasted $15k in 2017 and they put me in FakeBook Jail. For what? Who knows. They have robots for employees not real people. Anyways done with my rant. The modules are great. Very well laid out.
As a business owner, imagine that I’m just doing a research, I don’t know exact dates of my holiday (it mostly depends on your availability) and I’m not sure how long I want to stay. I need to find out the options, consider them and talk with my partner. If we would talk on the phone, you would give me dates but what’s next? I would hang up anyway to think about these dates. And that’s not closing a deal. That’s inconvenience for me, because I need to write them down anyway.
Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
This year I’ve seen a new trend with bloggers who have become network marketers. They are crushing it (making a ton of money) with MLM (multi level marketing). They are selling LipSense, LuLaRoe, Isagenix, doTerra and more. One of my friends has a work from home group on Facebook and shares ways for moms to make money from home. I think Facebook groups did more to help MLM than anything else. Now you have a captive audience to sell to and you don’t have to bug your friends with constant updates about how much you loooooovvvvveee your smudge free lip gloss – along with a ton of kissy selfies.
Thanks Ray for this info about the lead company. Some time ago I purchased Todd’s script book and purchased a large group of leads from another company. After over 400 calls I realized that the company had sold my ‘exclusive’ leads, muliple times. Did I consider it a waste of time and money? No, it was a very good training opportunity for me. Most people have a job and work and can’t take time off to get a ‘telemarketer’ job. But they can get a script book and get a group of inexpensive leads and use it as a form of training on the phone. After a large no. of calls the phone can become a familiar and usable tool.