Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
The odds in MLM are dismal overall which makes me all the more impressed when someone does well. 95 out of a hundred people in direct sales fail in their home-based business and 90% of all new distributors never make a list of people to contact about their business. So your odds aren’t great. Probably because everyone is self-taught or trying to figure it out on their own with limited sales ability or experience.
Build an email list. There is a system for working with leads. The first step is getting them to be aware of and take an interest in what you have—by visiting your website, for example. The next best step is to ask your leads to sign up for your email list. You can get them to sign up by offering something for free, such as a report or something useful, from your website. For instance, if you're selling wellness products, then you might offer a guide to good-for-you ingredients or recipes. This will allow you to communicate with your prospects and provide valuable information related to your business and the general field that it's in, such as special sales, events, news, and research—and stay top-of-mind to your past, current, and possible future customers. Just be sure that you're following the laws and regulations regarding email marketing.
My point in doing this video and blog post is to say that anything that you do where you are reaching out to people and exposing your products and/or business will work. And...the most important point I really wanted to make is this. Down time is bad time. If you have the time, you should be doing something that is revenue producing and productive.
Create a website. Be sure to check the policies of the company you're working with to see what they allow regarding websites. Many MLM companies offer you your own website or a page on their website, and others allow you to make your own. If you can, you should create your own website, because you should try to differentiate yourself from your competitors. If you're not allowed to make a website directly about your business, then make one covering a topic related to your business. For example, if you sell health and wellness products, then start a health and wellness website or blog. You can hire someone to design and build a site for you, or you can use a platform like Squarespace, Wix, Wordpress, or HubSpot to build your own.
Twitter offers a more automated means of lead capture. With a target web site, either your own or the ‘offer’ money site, you are in a position to write short articles or blogs and then post Tweets carrying links to these articles. Keep those down to about 10% of the total, linking the other 90% to interesting on-topic snippets elsewhere on the web. Then use a good scheduler to queue a week or two’s Tweets and then let it run on auto pilot.
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This year I’ve seen a new trend with bloggers who have become network marketers. They are crushing it (making a ton of money) with MLM (multi level marketing). They are selling LipSense, LuLaRoe, Isagenix, doTerra and more. One of my friends has a work from home group on Facebook and shares ways for moms to make money from home. I think Facebook groups did more to help MLM than anything else. Now you have a captive audience to sell to and you don’t have to bug your friends with constant updates about how much you loooooovvvvveee your smudge free lip gloss – along with a ton of kissy selfies.
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One of my favorite approaches to get my pipeline going is attend a bunch of meetups or local events in my area. I teach what I do on this blog – How to network at events. I love this approach as only people who want something MORE in their life will bother attending events and that is a lot easier type of person to talk to than someone who is NOT motivated to network or build their business.
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Develop a referral program. Just like in other businesses, people who are referred by others are easier to convert to a sale than people who weren't, because they're usually coming to you with some interest in buying. Many people you talk to won't be interested in buying right away, but they might know people who are. Happy customers may want to share your product or business. You can develop a referral program to give people incentive to refer others to you. For example, you can give them a 10 percent discount on their next purchase for every new customer they refer.