We have the largest business database available anywhere, with information on more than 13 million US companies and 57 million companies worldwide, ranging from large public corporations to small privately owned firms. You can also visit our business Specialty/Response Lists for additional lists available. Our business list advisors understand the importance of identifying the perfect list for your B2B marketing campaign.
Develop a referral program. Just like in other businesses, people who are referred by others are easier to convert to a sale than people who weren't, because they're usually coming to you with some interest in buying. Many people you talk to won't be interested in buying right away, but they might know people who are. Happy customers may want to share your product or business. You can develop a referral program to give people incentive to refer others to you. For example, you can give them a 10 percent discount on their next purchase for every new customer they refer.
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Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
Email Autoresponder – Your lead capture page webform should feed an email autoresponder. When a prospect completes and submits the webform, they should be subscribed to your email autoresponder. The email autoresponder should then send out personalized email messages to the prospect on your behalf. At the same time, the email autoresponder should send you an email notification of the new lead that was just generated.
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Build an email list. There is a system for working with leads. The first step is getting them to be aware of and take an interest in what you have—by visiting your website, for example. The next best step is to ask your leads to sign up for your email list. You can get them to sign up by offering something for free, such as a report or something useful, from your website. For instance, if you're selling wellness products, then you might offer a guide to good-for-you ingredients or recipes. This will allow you to communicate with your prospects and provide valuable information related to your business and the general field that it's in, such as special sales, events, news, and research—and stay top-of-mind to your past, current, and possible future customers. Just be sure that you're following the laws and regulations regarding email marketing.