Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
My point in doing this video and blog post is to say that anything that you do where you are reaching out to people and exposing your products and/or business will work. And...the most important point I really wanted to make is this. Down time is bad time. If you have the time, you should be doing something that is revenue producing and productive.
I am a Network Marketer myself and I think I have seen more than enough in this industry. I have struggled and experienced all the pain in getting the right people to join my business or buy my products. I've spent a lot of money on getting leads, buying solo ads, buying this and buying that just to grow my business. But I came to realize it, all doesn't work... the tendency is, you can buy leads but how many people have the same list of leads as yours? Now, have you experienced calling bought leads? - I DID! Nobody ever answered me. It was very difficult I must say.
Getting leads is just one step in the sales cycle. Next, you need to qualify them to determine if they're a good fit, then make your pitch, and finally, follow up. Many network marketers don't like the sales process, but it doesn't have to be hard or scary, especially if you start with leads who've come to you specifically to know about what you offer.
As a business owner, imagine that I’m just doing a research, I don’t know exact dates of my holiday (it mostly depends on your availability) and I’m not sure how long I want to stay. I need to find out the options, consider them and talk with my partner. If we would talk on the phone, you would give me dates but what’s next? I would hang up anyway to think about these dates. And that’s not closing a deal. That’s inconvenience for me, because I need to write them down anyway.
Before you start trying to generate more leads, make sure you know who you're trying to reach and where you might be able to find them—physically or virtually. First, identify the need or want that your product or service can address. For instance, joining your direct sales business can help a person fulfill a need for more income. Perhaps the wellness products you sell can help people meet their desire to stay healthy.