I used to work for a telemarketing company when I was 18 selling long distance. About 20% of the people cursed me out as they did not want a telemarketer calling their house. That job was not fun but it helped me get over my fear on the phone. I owe a lot to that job and in life we can attribute a lot of our growth to the times where things were NOT that fun.
Live chat doesn’t have to be the only communication platform for your visitors. It might get you new leads, make them interested in your offer, but it may happen that people will want to switch to phone or email. If that’ll be the case, don’t hesitate to let them do it. Understanding customers needs is a core of any customer service on the market. And if you will do it right, it’ll turn your visitors into customers.
Thanks Ray for this info about the lead company. Some time ago I purchased Todd’s script book and purchased a large group of leads from another company. After over 400 calls I realized that the company had sold my ‘exclusive’ leads, muliple times. Did I consider it a waste of time and money? No, it was a very good training opportunity for me. Most people have a job and work and can’t take time off to get a ‘telemarketer’ job. But they can get a script book and get a group of inexpensive leads and use it as a form of training on the phone. After a large no. of calls the phone can become a familiar and usable tool.
Whiners complain about what they don’t have and don’t know. Winners figure out how to get what they don’t have and learn what they don’t know. Because of the low cost of entry of network marketing, there is a plethora of people that would fall into the whiners category. Fortunately, no whiners read my blog as they think I am yelling at them so congrats on being a winner!
Bought MLM leads are still not going to be laydown sales, you WILL still need to talk to them, qualify them and move them along in the process. When you receive the email that you have a new lead in, call them and ask them how you can help, if they are nasty or negative, just get off the phone. Never, whether you bought the lead or not, try to convert someone who is nasty or negative, it just is not worth your time.
In general, mlm leads are generated on the Internet when advertisements direct interested people (prospects) to a lead capture page. The lead capture page gives enough information to let the prospect know whether or not they want more information or not. If interested, the prospect completes the lead capture web form. An mlm lead is then generated.
Hello Network Marketer, Tired of old, worn out, over-priced network marketing leads that cost you hard-earned money… but leave you without new distributors? Tired of friends and family avoiding your calls? If you’re like most distributors I know, time and money are valuable to you. You can’t waste it on cheap, worn out recycled leads. Nor do you want to chase your friends and family. Otherwise, you’ll become a charter member of the NFL Club… No Friends Left!
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As a business owner, imagine that I’m just doing a research, I don’t know exact dates of my holiday (it mostly depends on your availability) and I’m not sure how long I want to stay. I need to find out the options, consider them and talk with my partner. If we would talk on the phone, you would give me dates but what’s next? I would hang up anyway to think about these dates. And that’s not closing a deal. That’s inconvenience for me, because I need to write them down anyway.
By buying leads month after a month, a network marketing rep builds his or her own list of leads, usually in an autoresponder. You can then continue to market to these people for years to come. The best idea to continually give them value, your emails could perhaps have a ratio of 80% value to 20% sales. If all you do is send sales offers to your list, you will see your open rates go down, and your unsubscribe rates go up.
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Before you start trying to generate more leads, make sure you know who you're trying to reach and where you might be able to find them—physically or virtually. First, identify the need or want that your product or service can address. For instance, joining your direct sales business can help a person fulfill a need for more income. Perhaps the wellness products you sell can help people meet their desire to stay healthy.